We value the time and needs of every client. To help us provide the best services to as many clients as possible, we ask that if you must cancel or reschedule your appointment, you do so at least 48 hours in advance. Missed appointments, late arrivals or rescheduled appointments or appointments cancelled with less than 48 hours of notice will be subjected to 50% of service fee. Some longer services (Airwave, Japanese Hair Straightening, Natural Keratin Treatment/Brazilian Blowout) require 72 hours notice in order to avoid cancellation fees. Thank you for your understanding.
Except for replacing damaged products, we do not offer refunds, exchanges or credits on salon services, gift certificates or retail products. All sales are final.
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